Requinto From Zero

Terms of Service

Effective .

These Terms of Service ("Terms") are an agreement between you and ("we", "us"). They cover the Requinto From Zero website and app, including every instrument course, lesson and membership (the "Service"). By creating a membership or using the Service, you agree to these Terms and to our Privacy Policy.

1. Eligibility and your account

• You must be at least 18 years old to buy a membership. People under 18 may use the Service only with the permission and supervision of a parent or guardian, who is responsible for the purchase.
• You log in with a link sent to your email address. Keep access to your email secure, because anyone who can read it can log in.
• A membership is for one person. Don't share your login or resell access.

2. Memberships, prices and taxes

• Plans, prices and what's included are shown before you buy and again on the checkout page. Prices are in U.S. dollars. Sales tax is added where required.
• Paid plans are currently offered to customers in the United States.
• Payments are processed by Stripe. We don't receive or store your full card number.

3. Automatic renewal

Your membership continues and renews automatically at the end of each billing period (every month or every year, depending on your plan). At each renewal, we charge the payment method on file the then-current price for your plan, plus applicable tax, until you cancel. Before you buy, we show you these terms and ask for your express agreement to them.

4. Free trials

• If a plan includes a free trial, its length is shown before you buy. You'll need to provide a payment method to start.
• When the trial ends, your paid membership starts and you're charged automatically unless you cancel before the trial ends. If you cancel during the trial, you won't be charged.
• Free trials are limited to one per person. We may decline a trial if you've had one or a paid membership before.

5. Cancelling

• Online: go to Account > Cancel membership and confirm. It takes about a minute.
• By email: write to from the email address on your account and ask us to cancel.
• Cancelling stops future charges. You keep access until the end of the period you already paid for (or until your trial ends).

6. Refunds

Payments are non-refundable except where required by law or as otherwise expressly stated in these Terms. Cancelling stops future renewals and does not refund charges already paid. You keep access through the end of the paid billing period.

7. Price changes and reminders

• If we change the price of your plan, we'll email you at least 7 days (and no more than 30 days) before the new price applies, with instructions for cancelling. If you don't cancel, the new price applies from your next renewal.
• After you sign up, we email you a confirmation with your plan, price, renewal terms and how to cancel.
• Yearly members get an email before each renewal. All members get a reminder at least once a year describing their plan, charges and how to cancel.
• If a payment fails, we may pause access until your payment method is updated.

8. Our content and your license

• The lessons, text, diagrams, chord maps, song maps, exercises, the original study pieces "Ruta 12" and "Estudio No. 1", software, logo and design are owned by us or our licensors and protected by law.
• While your membership is active, we give you a personal, non-exclusive, non-transferable license to use the Service for your own learning. You may not copy, download in bulk, redistribute, resell, publish or teach from our paid content.
• You may perform the original study pieces yourself and post audio or video of your own performance, including on monetized social-media accounts. This permission does not let you redistribute our recordings, backing tracks, tabs, diagrams or lesson materials, or claim that we endorse you.
• Common musical building blocks (chords, scales, tunings, rhythm patterns) belong to everyone. Our specific explanations, arrangements and designs do not.

9. Acceptable use

Don't misuse the Service. For example, don't try to access other people's accounts, get around paywalls or security, overload our systems, scrape content, or use the Service to break the law or infringe anyone's rights.

10. Copyright complaints

We respect intellectual property. If you believe something on the Service infringes your copyright, email with: your contact details; a description of the copyrighted work; where the material appears on our Service; a statement that you believe in good faith the use isn't authorized; a statement, under penalty of perjury, that your notice is accurate and that you're the owner or authorized to act for the owner; and your physical or electronic signature. We'll review and respond promptly.

11. Affiliate links

Some links to gear or strings may be affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend products we believe are useful for learners.

12. Health and results

Playing guitar takes practice. Warm up, take breaks, and stop if you feel pain. We don't promise any particular result.

13. Third-party services

We use third-party providers, such as Stripe for payments and Netlify for hosting. Their own terms apply to how they provide their services. Links to other websites are provided for convenience, and we aren't responsible for their content.

14. Disclaimers

The Service is provided "as is" and "as available." To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee the Service will always be available or error-free.

15. Limitation of liability

To the fullest extent the law allows, we won't be liable for indirect, incidental, special, consequential or punitive damages, and our total liability for any claim about the Service is limited to the amount you paid us in the 12 months before the claim. Some places don't allow these limits, so they may not apply to you.

16. Ending access

We may suspend or end access for anyone who breaks these Terms. If we end the Service for reasons unrelated to a breach, we'll refund the unused part of any prepaid period.

17. Changes to these Terms

We may update these Terms. If a change is significant, we'll tell members by email or in the app before it takes effect. Changes don't apply retroactively.

18. Governing law

These Terms are governed by the laws of , United States, without regard to conflict-of-law rules. Nothing in these Terms limits rights you have under consumer protection laws where you live.

19. Contact